by Kanteklik

Hotel App

The stay on your guest’s phone

For Airbnb hosts, villas, apartments, pensions and small hotels

Digital House Guide for one home: Wi‑Fi, arrival, house rules and local tips. Send the link with the booking or leave a QR — no app. Rooms on Basic/Pro, concierge on Pro. Optional modern property website.

Your Airbnb or Booking.com listing stays as it is

We do not replace those platforms. Guests keep the booking they already made — then open your guide.

Sound familiar?

The binder, the leftover PDF, and the same “What’s the Wi‑Fi?” message — every check-in.

Apps nobody downloads

Guests will not install a hotel app for one stay. QR + browser wins.

Overloaded front desk

“What’s the Wi‑Fi?” “Where’s breakfast?” “How do I get to town?” — the same questions every check-in.

Binder, PDF, scattered chats

House rules on paper, Wi‑Fi in a message, a PDF that is already out of date. Guests hunt. You repeat.

What guests look up first

One link stays current. No extra app, no guest account.

Wi‑Fi

Connect without asking

SSID, password, Connect, and a scan-to-join QR.

Arrival

Check-in on the phone

Door code (if relevant), parking, hours and checkout steps.

Stay & area

Rules and local tips

House rules, appliances, and an Explore guide for the neighbourhood.

For your property

  • Wi‑Fi: SSID, Connect and QR — guests handle it
  • EL/EN house manual or rooms — no paper binder
  • No App Store; offline after one visit (home, rooms on Basic/Pro, info, explore, gallery)
  • Digital House Guide, Basic or Pro — villa, pension or boutique
  • Concierge chat + FAQ (Pro)
  • PIN self-serve — announcement, guide, requests (Pro)

The journey

Send the link with the booking, leave a QR at the property — then guests find what they need.

  1. Guest

    Opens the guide

    The same link in your booking message, or a QR at the door. Safari 15+ / iPhone — no download. Core pages stay offline after one visit.

  2. Guest

    Finds what they need

    Wi‑Fi, arrival, house rules, gallery and local tips — one current guide instead of a binder or a stale PDF.

  3. You

    Stay in control

    Setup for first delivery. Pro PIN staff portal: announcement, guide, FAQ, messages and requests.

Product tour

Six core screens — as guests and staff see them.

Home

Welcome, glance (Wi‑Fi, door, parking, check-in) and Google reviews when the listing is linked.

Rooms

Room types with photos — on Basic and Pro.

Gallery

Atmosphere shots of hotel and surroundings — guests browse offline too.

Explore guide

Local tips: beaches, activities, food — without a paper booklet.

Wi‑Fi Connect

SSID, password, Connect (Android settings / iOS profile) and a scan-to-join QR. Icon shortcuts jump to Info cards.

Staff portal

PIN dashboard: announcement, guide, FAQ, messages & requests — Pro. Concierge is separate for guests.

You try the app first

We show you the hotel app with example rooms and info. Guests only see your property when you want that.

Request a demo

Which package fits the stay?

One product, three shapes — pick the one that matches how you host.

Digital House Guide — Stay

One home

A villa, house or apartment you let as a whole — including an entire-place listing on Airbnb or Vrbo. Guests get the guide before arrival and at the property.

  • Airbnb
  • Villa
  • House
  • Apartment

Basic — Guest shell

Several units

Studios or rooms you present as types — a small pension or a building with more than one key.

  • Studio
  • Rooms
  • Pension

Pro — Concierge & self-serve

A staffed stay

A boutique hotel or pension with a desk: guests get a concierge, you update the stay from a PIN portal.

  • Boutique hotel
  • Pension with reception

Venue website

Optional brochure site — modern and in the same visual line as the Digital House Guide. Also for tavernas, cafés and hotels.

Add-on

A stylish site that matches the guest app

EN/EL pages (atmosphere, arrival, gallery) with a clear path to the Digital House Guide or Hotel App via link or QR. Not a PMS and not a generic template — designed to sit next to the guide. Demo and quote on request; no public live venue URL on this page.

Venue websites Ask in the form

Packages

Three software packages. Setup is quoted with first delivery — what that includes is below.

Digital House Guide

Quote after intake

Digital house guide for one home — Greek and English. Package code: Stay.

  • For guests
  • ✓ Guide — door code (if relevant), arrival, Wi‑Fi QR, parking, checkout, house rules. When filled: appliances, waste, pets, kitchen, emergency
  • ✓ Home with an announcement banner, Gallery and local Explore
  • ✓ Info: phone, email, address, front-desk hours, and a Viber button. Viber opens Viber and does not send a message
  • ✓ Icon shortcuts on Info when three or more sections are filled
  • ✓ Greek and English, works offline
  • ✓ Google reviews on Home when the listing is linked
  • For you (host page)
  • ✓ Guest code the host can change, with an optional end date
Choose Digital House Guide

Basic

Quote after intake

Rooms and your booking page — for studios and pensions.

  • For guests
  • ✓ Home with an announcement banner, Rooms, Gallery, Explore, Info
  • ✓ Your booking page in the app when you have a URL
  • ✓ Wi‑Fi QR and house-manual Info. When filled: appliances, waste, pets, kitchen, emergency — plus door, arrival, parking and checkout
  • ✓ Info: phone, email, address, front-desk hours, and a Viber button. Viber opens Viber and does not send a message
  • ✓ Icon shortcuts on Info when three or more sections are filled
  • ✓ Greek and English, works offline
  • Stay and Basic include up to 4 small changes per season on a seasonal plan, or 4 per half year on a year-round plan (8 per year), by Kanteklik. More goes through Managed (Beheer).
Choose Basic

Digital House Guide · rooms + booking embed on Basic/Pro · optional property website · offline PWA · guest EL/EN · Web Push on Pro.

How you pay

After setup, a seasonal plan is a fee per open month. Year-round can be prepaid for the year (ten times the monthly fee, two months free).

Compare details (Stay · Basic · Pro)
Feature Category Stay Basic Pro Value for the owner
Home + glance Content ✓ ✓ ✓ Welcome and an announcement banner, plus tiles for Wi‑Fi, door, parking and check-in.
Rooms Content — ✓ ✓ Stay is one dwelling. Pensions and hotels list room types here.
Booking page in the app Conversion — ✓ ✓ Your existing booking URL, embedded when the site allows it. Not a PMS.
Gallery Content ✓ ✓ ✓ Atmosphere shots — also offline after one visit.
Explore guide Content ✓ ✓ ✓ Local tips without a paper booklet.
House-manual Info Info ✓ ✓ ✓ Door code (if relevant), arrival, parking, checkout, and — when filled — appliances, waste, pets, kitchen, emergency.
Info contact Info ✓ ✓ ✓ Phone, email, address and front-desk hours, plus a Viber button. Viber opens the Viber app and does not send a message.
Info icon shortcuts Info ✓ ✓ ✓ Shown under the title when three or more sections are filled.
Wi‑Fi Connect + QR Info ✓ ✓ ✓ SSID, password, Connect, and a scan-to-join QR.
Google reviews on Home Conversion ✓ ✓ ✓ When the listing is linked — guests see stars on Home.
PWA, offline browsing + dock Tech ✓ ✓ ✓ Home, Rooms (Basic and Pro), Gallery, Explore and Info after one visit; the bottom nav keeps working offline.
Safari 15+ / iOS 15+ Tech ✓ ✓ ✓ Guest app works on iPhone Safari without a native store app.
Concierge chat + FAQ Conversion — — ✓ Answers outside reception hours — Pro only.
Staff portal (PIN) Ops Managed by Kanteklik Managed by Kanteklik ✓ On Pro you update announcement, Info, guide, messages and requests. Stay and Basic include up to 4 small changes per season on a seasonal plan, or 4 per half year on a year-round plan (8 per year), by Kanteklik. More goes through Managed (Beheer).
Web Push (opt-in) Conversion — — ✓ Guests opt in on Info; staff toggle on announcement.

Frequently asked questions

Short and honest.

Does the guest need to download anything?

No. QR or link in the browser. Optionally install as a PWA — no App Store.

Which languages does the guest app speak?

Greek and English (EL / EN). This marketing page is EN/EL.

Does it work offline?

After one online visit: Home, Gallery, Explore, Info and the dock stay available. On Basic and Pro, Rooms stays available too. Concierge and the booking page need a connection.

I host on Airbnb / have a villa. Is this for me?

Yes. The Digital House Guide (Stay package) is for one home: villa, house or entire-place apartment. Send the link after booking; leave a QR at the property. Studios or several rooms use Basic; a desk and concierge use Pro. An optional modern property website can sit next to the guide.

Do you also build a website for the villa?

Yes, as an optional add-on: a modern property brochure in the same visual line as the Digital House Guide (EN/EL), with a clear link or QR to the guide. It is not a PMS and not a live booking engine. Quote via the form — we do not publish customer venue URLs here.

Is there a PMS or online check-in?

No. No PMS, slot, payment, or check-in. Guest guide yes. Basic/Pro can show your existing booking page when you have a URL.

Is there a digital menu or Ask?

No — that is in Taverna/Cafe Bar App, not Hotel App.

Does Hotel App replace Booking.com?

No. It does not replace Booking.com, a PMS, or the front desk. On Basic and Pro we can embed your existing booking page when you have a URL.

Can guests book a room from the app?

On Basic and Pro: yes, via your own booking page inside the app (or a button to that page if the site blocks embedding). The Digital House Guide has no booking page. Completing a stay still happens on your engine — Airbnb, Booking.com, or your hotel site.

Do I need new hardware?

No. It runs on the phones guests already have. It does not replace your hotel PMS.

Does it work on iPhone / Safari?

Yes — Safari 15+ / iOS 15+. Wi‑Fi Connect: Android settings; iOS profile.

Setup & billing
What does setup cover?

Setup covers a gallery up to 30 photos and includes 2 correction rounds. More photos or extra rounds are quoted separately. No photo shoot; you supply the photos. Retouching or sourcing photos is extra.

Is there a plan without setup?

No. Setup is always required, quoted on request, and paid upfront. A seasonal plan is a fee per open month. Year-round can be prepaid for the year: ten times the monthly fee, two months free. On Pro, you change things yourself in the staff portal, so Managed is optional. Stay and Basic include up to 4 small changes per season on a seasonal plan, or 4 per half year on a year-round plan (8 per year), by Kanteklik. More goes through Managed (Beheer).

I already have my own domain. Can the app live on a subdomain?

Yes — for example stay.yourvenue.gr. That is an extra, quoted on request, not included in Stay, Basic or Pro. The default is a Kanteklik link. Your domain admin adds one DNS record; we do the rest.

How long until the QR is ready?

After intake and your choices are clear. Guideline: 3–4 weeks if the house manual is complete. Not a guarantee.

Who translates Greek and English?

Greek and English are included. You supply Greek; setup supplies English. An extra language is a paid add-on, not included in the price.

Can I add a third language?

Yes, as a paid add-on per language. It is not included in the package price. For example German or Italian: we translate and enter the texts. Price on request.

How many rooms does setup cover?

Stay (the Digital House Guide) is one property. Basic and Pro cover up to 10 rooms or units and 15 info blocks. More is extra.

Can one subscription cover two properties?

No. One location per subscription. A second property is a second subscription.

How do I reach you?

Viber or email. We reply within one working day.

I forgot the staff PIN.

Set a new PIN in the staff portal. If you cannot, use the contact form or email.

Seasonal or year-round?

Choose a seasonal plan (6 open months, mid-April to mid-October; your app stays online in winter at no extra cost) or year-round (12 months, two months free when you prepay). Not renewed before 1 April? The app goes offline.

Do you invoice in Greece?

Kanteklik is based in the Netherlands. Within the EU, VAT is reverse-charged.

What if an invoice stays unpaid?

We contact you first. Hosting may go offline after about one month.

Request a demo

Tell us the property. We show you the app first — guests see yours when you say so.

Request a demo

We send your request to our team and reply by email.

How we handle this request.